Policy

Shipping Policy

The medications we offer are produced and delivered from India. The delivery takes time because it is a long way. The shipments are usually delivered within the period from 10 to 17 days but in some cases a delay of 5 days is possible.

If your order is not delivered after the dead-line, please, inform us about the matter. We will make every effort to find the solution that will fulfil your interests.

Order Cancellation Policy

We inform you that order cancellations can ONLY be accepted within 24 hours upon order submitting. Inform our support team by phone or e-mail if you want to annul the order. No order cancellation will be accepted if you inform us after 24 hours.

The order form should contain ONLY a valid shipping address, so it is strongly recommended that you double check the shipping address before confirming the order. Any mistake may result in non-delivery of the products. Contact us if you have noticed that the address details were indicted incorrectly.

Refund Policy

We offer medications that are generically equivalent of their brand-name counterparts. The same chemical composition and medical effect of the drugs is guaranteed.

Please contact us if you are not content with the effect produced by our medications. You will be provided with the return address and once the product is received by our returns department, you will have your money back.

Prior to contacting us, please, check is the dosage you take is right and the instructions for use are strictly followed. Avoid taking fatty food and alcohol before the tab not to slow down its effect.

If the product is not delivered by the due date (the delivery usually takes from 10 to17 days, there may be an extra delay for 5 days for the customs checking), please, inform our support team to qualify for a refund. Your payment will be fully recompensed to your credit card. The procedure of refunding usually takes about 5-7 business days, after this you will see the refund at your credit card statement.

Returns are not accepted because to the specific nature of our products. In some cases storage conditions are not right during the order transportation and as a result we cannot accept them even if the package remains intact.

Policy of Privacy

The privacy of the information you provide is our first priority. We do our best to use it as carefully and sensibly as possible. Please, be sure that this information is kept in strict confidence and never shared with anyone.

All transactions performed on our checkout page are 100% secure. We use 256 bit Secure Sockets Layer (SSL) software in order to protect the safety of information you provide, so all information you input is encrypted. In addition, safety and privacy of your information is ensured by independent and well-known agencies that certify our billing servers.

What is more, even our customer support operators have no access to the credit card information, because only the last 4 figures of your credit card are shown in our database.

Terms & Conditions

This web site can only be accessed from Cyprus. You can use this web site and purchase any products from it in accordance with the legislation of the Republic of Cyprus. Any purchase is considered to have taken place in Cyprus and is subject to the exclusive jurisdiction of the Cypriot courts.

You have to be older than 18, a resident of Cyprus if you wish to log in and use the site, and the details you give us must be accurate. You will bear responsibility for using this site and for your orders so you should keep your log-in details in secret so that no-one else has access to them.

The content of this web site was carefully prepared by Centralux limited. Centralux Limited disclaims any warranty with respect to the content of this web site to the fullest extent permitted by the law. These terms are subject to changes at any time.

Neither Centralux Limited, not its directors or related companies shall bear responsibility for any losses or claims arising directly or indirectly out of the use of this web site. This liability exclusion is not applicable to any damages due to the death or personal injury because of the negligence of Centralux Limited, its directors or employees.

The content of this web site does not replace professional medical consultation. It serves for information purposes only and is designed to support, not substitute, the relationship between you and your doctors. Prior to using any product, please, check if you carefully read all product packaging and labels. You should consult your doctor if you have, or think that you may have a health issues. If you are already upon medical care, do not take any new product without consulting your doctor.

Any links available on this web site to other web sites are presented exclusively for your interest and Centralux Limited does not control these sites and as a result bears no responsibility or liability for their content and the links do not imply any endorsement of the content.

Should any of these terms be invalid or unenforceable, the remaining provisions shall continue to be fully effective.

This website should be considered as an invitation to treat. Centralux Ltd has the right to accept or decline in its absolute discretion without giving a reason any order placed by a customer. Upon receipt of your offer on our website we will send you a confirmation email. A contract shall be be made at the point of a sale invoice issued by Centralux Ltd pursuing checking of orders by a pharmacist. You must provide a real address for shipping purposes, no P.O. boxes are allowed.

You understand that the supply of medicines to the USA is under the control of the US Customs and the FDA as they cross the US border which can lead to a delay or non-delivery of your order. An exact delivery time of your order cannot be guaranteed by Centralux Ltd. In case your order is seized by US customs, Centralux Ltd will not be able to propose a compensation for orders which are not delivered under such circumstances. You give your consent and realize that it is your responsibility to be ready for any delays that may happen when obtaining your order from Centralux Ltd. Moreover, in the event of US customs seizing the order, you will bear the cost of the order in full.

Your statutory rights as a consumer are not affected by these terms and conditions.

You can obtain a delivery only if a product is available and whilst stocks last.

Acceptable Use Policy

An integral part of your Agreement with Centralux Ltd is the following Acceptable Use Policy document, including the list of Prohibited Activities. If you engage in any of the activities prohibited by this AUP document, Centralux Ltd may suspend or terminate your account.

Acceptable Use Policy (the “Policy”) for Centralux Ltd Services is aimed at protecting Centralux Ltd, Centralux Ltd’s customers and the Internet community in whole from irresponsible or, sometimes, illegal activities. The Policy ipresents a non-exclusive list of the actions forbidden by Centralux Ltd. Centralux Ltd keeps the right to modify the Policy at any time.